Technical Support for Schools

Yes, students will be required to use the Acellus App, which includes integrated security features designed to protect the integrity of student work.

The Acellus App is available for free on all major platforms, including Windows, macOS, Android, iOS, and ChromeOS.

The Acellus App can be downloaded here: Download the Acellus App.

It can also be found by searching for “Acellus” in your device’s App Store.

Yes, Acellus is supported on Chromebooks which have the ability to install Android Apps, and are running ChromeOS version 116 or higher.

The Acellus App can be installed from the Play Store. To do this, the Play Store must be enabled on the Chromebook. On a personal Chromebook, the Play Store can be enabled in the Chromebook Settings. See Install & use Android apps on your Chromebook.

For the Acellus App to work properly, the Android System WebView application must be up to date. To check for updates to Android System WebView, open the following link on your Chromebook: Android System WebView app in the Play Store.

On a managed Chromebook, the Play Store can be enabled in the Google Admin Console. For details on provisioning the Acellus App to managed Chromebooks, see Provisioning the Acellus App to ChromeOS Devices.

The Acellus App is available in the Microsoft App Store, and can be provisioned using Microsoft Intune, and other MDM tools.

You can also utilize the winget package manager in PowerShell to install Acellus by running the following command:

winget install acellus

We recommend provisioning the Acellus App to Windows devices using the Windows App Store infrastructure. This will allow Windows to automatically keep the Acellus App up-to-date. If you are unable to utilize the Windows App Store infrastructure, you have the option to download and install the Acellus App installation files manually:

Acellus 38.0.9.0 (ZIP)

NOTE: If the App Installation Files are utilized to install the Acellus App without the Microsoft Store infrastructure, the Acellus App will not be updated automatically.The installation files are packaged in the APPX format, which the Windows App Store uses. They can be installed by opening the MSIXBUNDLE file and clicking install. The add-appxpackage tool in PowerShell can be used to deploy the APPX package.

The Acellus app is available on the Google Play Store, and can be provisioned on managed ChromeOS devices using the Google Admin Console.

See Tech Note: Provisioning the Acellus App to ChromeOS Devices

The Acellus app for macOS and iOS are available in the Apple App Store. Schools can aquire free app licenses in Apple School Manager. See Select and buy content in Apple School Manager.

Once app licenses have been acquired, you can deploy the Acellus App to your managed macOS and iOS devices via your Mobile Device Management platform.

The following login methods are available for students to sign into Acellus:

Acellus ID / Password: When a student is enrolled in Acellus, this ten-digit Acellus ID and six-character password are automatically generated.  These credentials will always work regardless of other login methods that are utilized.  This information is included in the Sign In Card that teachers can send to the students using the “Print/Email Sign-In Cards” tool.  See tutorial: Student Sign-In Cards

School Assigned Login: A second method of student sign in is the username and password provided by the school to the student.  This option is a good choice for schools for which student credentials have already been created and implemented.

Easy Sign In: The students are also able to create their own Easy Sign In of their choice on the login page.  “Easy Sign In” is a method often used by elementary schools.  It uses a simple password tied to specific devices and locations. For more details see the tutorial Student Sign-In

Students can sign into Acellus through the Acellus App.

The Acellus Setup Tech Note includes information about the domains, IP ranges, and ports that are used by the Acellus System. We would recommend that schools make sure these are allowed through their network filters so that students and staff will be able to access the Acellus System.

Acellus has worked to ensure course content and assignments are either text-based, or have “alt-text” added specifically for screen readers to utilize. Because of this, most third-party screen readers or general device accessibility tools should work with the Acellus student interface.