This policy describes how we treat personal information when you use services
offered by Acellus on Acellus.com.
How we collect information about you
When you visit Acellus.com, we may collect your IP address and standard web
log information, such as your browser type and the pages you accessed on our
When you sign up for an Account, we ask for your personal information so that
we can provide you with the service. The information we require at the time
of registration may include your name, address, phone number, email address,
payment information, and applicable student information.
When you subscribe to services offered by Acellus, we collect information about
each transaction, including the transaction amount, a description of the
services being purchased, the name of the buyer, and the type of payment used.
We may also collect information about your computer or other access device for
fraud prevention purposes.
In order to protect you from fraud or other misconduct, we may obtain
information about you from third parties to verify the information you
provide. For example, we may use card authorization and fraud screening
services to verify that your credit or debit card information and address
match the information that you provided to us.
Finally, we may collect additional information from or about you in other ways
not specifically described here. For example, we may collect information
related to your contact with our customer support team or store results when
you respond to a survey.
When you access our website, we, or companies we hire to track how our website
is used, may place small data files called "cookies" on your computer.
We may send a "session cookie" to your computer when you log in to your account.
This type of cookie helps us to recognize you if you visit multiple pages on
our site during the same session, so that we don't need to ask you for your
password on each page. Once you log out or close your browser, this cookie
expires and no longer has any effect.
We may also use longer-lasting cookies for other purposes such as to display
your e-mail address on our sign-in form, so that you don't need to retype
the e-mail address each time you log in to your account. You are free to
decline our cookies if your browser permits, but doing so may interfere with
your use of our website.
How we protect and store personal information
We store and process your personal information on our computers in the US,
and we protect it by maintaining physical, electronic and procedural safeguards.
We use computer safeguards such as firewalls, data encryption, and multi-factor
authentication for login; we enforce physical access controls to our buildings
and files; and we authorize access to personal information only for those
employees who require it to fulfill their job responsibilities.
Personal information provided about children
We understand that our student users who are under 13 years of age need special
safeguards and privacy protection, and it is our intent to fully comply with
the Children's Online Privacy Protection Act (COPPA). Acellus does not collect
personal information from children online at any point. Acellus only receives
personal information about your children directly from you (or the child's
school) when the children are enrolled into Acellus. You can review certain
personal information that Acellus has regarding your children online by signing
in to the Acellus Parent Interface. Please be aware that some personal
information relating to your children's educational records may not be able to
be disclosed by Acellus due to state and/or Federal law.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a
safe, smooth, efficient, and customized experience.
We may use your personal information to:
- provide the services and customer support you request;
- process transactions and send notices about your transactions;
- resolve disputes, collect fees, and troubleshoot problems;
- prevent potentially prohibited or illegal activities, and enforce our
- customize, measure, and improve our services, the content and layout of
our website; and
- compare information for accuracy and verify it with third parties.
How we share personal information with other parties
We may share your personal information with:
- Companies that we plan to merge with or be acquired by. (Should such a
combination occur, we will require that the new combined entity follow
personal information could be used contrary to this policy, you will
receive prior notice.)
- Law enforcement, government officials, or other third parties when
- we are compelled to do so by a subpoena, court order or similar legal
- we need to do so to comply with law; or
- we believe in good faith that the disclosure of personal information
is necessary to prevent physical harm or financial loss, to report
suspected illegal activity, or to investigate violations of our
- Other third parties with your consent or direction to do so.
Acellus will not sell or rent any of your personal information to third
parties in the normal course of doing business and only shares your personal
information with third parties as described in this policy.
Changes to this policy
We may amend this policy at any time by posting a revised version on our
website. The revised version will be effective at the time we post it. We
last modified this Policy on February 27, 2015.
If you have questions or concerns regarding this policy, please
through our website or by writing to us at Acellus Academy, Attn: Privacy
Department, 26900 E. Pink Hill Rd., Independence, MO 64057.
If you are the owner of content that is being used in an Acellus
course without your permission, then you may request the content be
removed from Acellus by contacting our designated agent. We will, of
course, need some evidence to support your claim of ownership.