This policy describes how we treat personal information when
you use services offered by Acellus Tutoring on this site.
How we collect information about you
When you visit this site, we may collect your IP address
and standard web log information, such as your browser type and
the pages you accessed on our website.
When you sign up for an Account, we ask for your personal
information so that we can provide you with the service. The
information we require at the time of registration may include
your name, address, phone number, email address, payment
information, and applicable student information.
When you subscribe to services offered by Acellus, we collect
information about each transaction, including the transaction
amount, a description of the services being purchased, the name
of the buyer, and the type of payment used. We may also collect
information about your computer or other access device for
fraud prevention purposes.
In order to protect you from fraud or other misconduct, we may
obtain information about you from third parties to verify the
information you provide. For example, we may use card authorization
and fraud screening services to verify that your credit or debit
card information and address match the information that you
provided to us.
Finally, we may collect additional information from or about you
in other ways not specifically described here. For example, we
may collect information related to your contact with our customer
support team or store results when you respond to a survey.
When you access our website, we, or companies we hire to track
how our website is used, may place small data files called
"cookies" on your computer.
We may send a "session cookie" to your computer when you log in
to your account. This type of cookie helps us to recognize you
if you visit multiple pages on our site during the same session,
so that we don't need to ask you for your password on each page.
Once you log out or close your browser, this cookie expires and
no longer has any effect.
We may also use longer-lasting cookies for other purposes such as
to display your e-mail address on our sign-in form, so that you
don't need to retype the e-mail address each time you log in to
your account. You are free to decline our cookies if your browser
permits, but doing so may interfere with your use of our website.
How we protect and store personal information
We store and process your personal information on our computers in
the US, and we protect it by maintaining physical, electronic and
procedural safeguards. We use computer safeguards such as firewalls,
data encryption, and multi-factor authentication for login; we
enforce physical access controls to our buildings and files; and we
authorize access to personal information only for those employees
who require it to fulfill their job responsibilities.
Personal information provided about children
We understand that our student users who are under 13 years of age
need special safeguards and privacy protection, and it is our intent
to fully comply with the Children's Online Privacy Protection Act
(COPPA). Acellus does not collect personal information from children
online at any point. Acellus only receives personal information about
your children directly from you (or the child's school) when the
children are enrolled into Acellus. You can review certain personal
information that Acellus has regarding your children online by
signing in to the Acellus Parent Interface. Please be aware that
some personal information relating to your children's educational
records may not be able to be disclosed by Acellus due to state
and/or Federal law.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide
you with a safe, smooth, efficient, and customized experience.
We may use your personal information to:
- provide the services and customer support you request;
- process transactions and send notices about your transactions;
- resolve disputes, collect fees, and troubleshoot problems;
prevent potentially prohibited or illegal activities, and
enforce our User Agreement;
customize, measure, and improve our services, the content and
layout of our website; and
compare information for accuracy and verify it with third
How we share personal information
with other parties
We may share your personal information with:
Companies that we plan to merge with or be acquired by. (Should
such a combination occur, we will require that the new combined
information. If your personal information could be used contrary
to this policy, you will receive prior notice.)
Law enforcement, government officials, or other third parties when
we are compelled to do so by a subpoena, court order or
similar legal procedure;
- we need to do so to comply with law; or
we believe in good faith that the disclosure of personal
information is necessary to prevent physical harm or
financial loss, to report suspected illegal activity,
or to investigate violations of our User Agreement.
- Other third parties with your consent or direction to do so.
Acellus will not sell or rent any of your personal information to
third parties in the normal course of doing business and only
shares your personal information with third parties as described
in this policy.
Changes to this policy
We may amend this policy at any time by posting a revised version
on our website. The revised version will be effective at the time
we post it. We last modified this Policy on April 28, 2016.
If you have questions or concerns regarding this policy, please
contact us through our website
or by writing to us at Acellus Corporation,
Attn: Privacy Department, 3301 South State Route 7,
Independence, MO 64057.
If you are the owner of content that is being used in an Acellus
course without your permission, then you may request the content be
removed from Acellus by contacting our designated agent. We will, of
course, need some evidence to support your claim of ownership.